Questions & Answers
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Shopping Information
Delivery charges for orders from the Online Shop?
Delivery charges vary based on your location, order size, and shipping method. The exact shipping fee will be calculated at checkout. For more details, please visit our shipping policy or contact our support team.
How long will delivery take?
Delivery times vary depending on your location and the shipping method selected. Typically, orders are delivered within 2 to 3 business days for local shipping and 7 to 14 business days for international shipping. You will receive a tracking number once your order is shipped. For more details, please check our shipping policy or contact our support team.
What exactly happens after ordering?
Once you place your order, here’s what happens next:
- Order Confirmation – You’ll receive an email confirming your order details.
- Processing – We prepare your order for shipping. This may take 2 business days.
- Shipping – Once shipped, you’ll receive a tracking number to monitor your delivery.
- Delivery – Your order will arrive within the estimated delivery timeframe.
If you have any questions or need assistance, feel free to contact our support team.
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Where can I view my sales receipt?
Your sales receipt will be sent to your registered email address immediately after your purchase is completed. If you don’t see it in your inbox, please check your spam or promotions folder. For further assistance, feel free to contact our support team.
How do I add a gift receipt to an order?
You can add a gift receipt during checkout by selecting the “Add a Gift Receipt” option. This ensures that the receipt included with the package does not show prices. If you have already placed your order and need to add a gift receipt, please contact our support team as soon as possible.
How long do I have to return an order?
You can return an order within 2 days from the date of delivery, provided the item is in its original condition, unused, and in its original packaging. Some items may have different return policies, so please check our Return Policy for full details. If you need assistance with a return, contact our support team.
Orders and Returns
Delivery charges for orders from the Online Shop?
Delivery charges vary based on your location, order size, and selected shipping method. The exact shipping fee will be calculated at checkout. We may also offer free shipping on orders above a certain amount. For more details, please check our Shipping Policy or contact our support team.
How long will delivery take?
Delivery times vary depending on your location and the shipping method selected. Typically, orders are delivered within 2 to 3 business days for local shipping and 7 to 14 business days for international shipping. You will receive a tracking number once your order is shipped. For more details, please check our shipping policy or contact our support team.
What exactly happens after ordering?
Once you place your order, here’s what happens next:
- Order Confirmation – You’ll receive an email confirming your order details.
- Processing – We prepare your order for shipping. This may take 2 business days.
- Shipping – Once shipped, you’ll receive a tracking number to monitor your delivery.
- Delivery – Your order will arrive within the estimated delivery timeframe.
If you have any questions or need assistance, feel free to contact our support team.
Which browser is best to use the site?
According to most current information, Google Chrome is generally considered the best browser to use for our sites, as it offers the best overall performance, compatibility, and wide range of features.
Safari: Best for Apple users, optimized for Mac and iOS devices.
Mozilla Firefox: Strong focus on privacy features and customization options.
Microsoft Edge: Good for integration with Windows systems and AI features.
Brave: Excellent ad-blocking capabilities for a cleaner browsing experience.
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